1. Parties of the Agreement.
The Agreement is between the Internet service on the exchange of title units, hereinafter referred to as the Contractor, on the one part, and the Customer, whoever uses the services of the Contractor, on the other part.
2. List of definitions.
2.1. Title units exchange is an automated internet service product provided by the Contractor on the basis of these rules.
2.2. The Customer is an individual who agrees to the terms of the Contractor and the Agreement he enters.
2.3. Title unit is a standard conventional unit of a particular payment system that corresponds to the calculations of electronic systems and denotes the scope of rights according to the Agreement on Electronic Payment System and the Customer.
2.4. Request is information submitted from the Customer for using the Contractor’s funds in electronic form and as the evidence that he accepts the terms of using the service offered by the Contractor in this request.
3. Terms of the Agreement.
These rules are considered to be stated due to the terms of the public offer formed at the time when the Customer makes a request and is one of the main components of the Agreement. The public offer is referred to as information on the terms of making request provided by the Contractor. The major components of public offer are the actions made for the completion of the Customer’s request as the evidence of his determination to complete the transaction under the terms proposed by the Contractor before the completion of the request. Time, date, and parameters of the request are created by the Contractor automatically at the time of completion of this request. The proposal shall be accepted by the Customer within 24 hours from the completion of the request. The Service Agreement enters into force from the moment the title units are transferred in full, as indicated in the request, from the Customer to the Contractor’s requisites. Operations with title units are recorded according to the rules, regulations and format of electronic calculators. The Agreement is valid during the established period from the moment of making the request until its termination at the initiative of one of the parties.
4. Subject of the Agreement.
By using technical methods, the Contractor undertakes to exchange title units on commission remuneration from the Customer, after this person makes a request and does this by selling the title units to people who wants to purchase them at the price not lower the price indicated in the request made by the Customer. The Contractor shall transfer the funds to the requisites specified by the Customer. In case if profit is gained during the process of exchange, it remains on the Contractor account as an additional benefit and bonus for commission services.
5. In addition.
5.1. If the sum charged to the Contractor account is different from the one indicated in the request, the Contractor shall make recalculation correspondent to the actual inflow of title units. If the charged sum exceeds the one specified in the request by more than 10%, the Contractor terminates the Agreement unilaterally, and all funds remain on the Contractor account until the Customer pays the rest of the sum.
5.2. In case if the title units are not transferred by the Contractor to the specified requisites specified by the Customer within 24 hours, the Customer is fully entitled to demand termination of the Agreement and cancel his request, thereby making the return of the title units to his account in full. The request for termination of the Agreement and return of title units is made by the Contractor if the funds have not yet been transferred to the specified Customer requisites. In case of the Agreement is canceled, the return of electronic currency is made within 24 hours from the moment of receipt of the request for the Agreement termination. If delays in return are not the Contractor’s fault, he is not responsible for them.
5.3. If the title units are not transferred by the Customer to the Contractor account within the specified period from the moment the Customer made the request, the Agreement between the parties is terminated by the Contractor as one party, since the Agreement has not come into effect. It is not necessary to notify the Customer about it.
5.4. If a delay in the funds transfer to the requisites specified by the Customer happens because of the settlement system, the Contractor is not liable for damages resulting from a long period of funds transfer. In this case, the Customer shall agree that all claims will be made to the settlement system, and the Contractor provides his assistance as far as possible within the limits of the law.
5.5. When finding fake communication flows or an impact made to worsen the Contractor operation, namely, his program code, the request is suspended, and the transferred funds are subject to recalculation in accordance with the Agreement.
5.6. If the Customer uses the services provided by the Contractor, the Customer fully agrees that the Contractor shall have limited liability within the limits of the actual rules on the received title units and shall not provide additional guarantees to the Customer, and also does not have any additional responsibility to him. Consequently, the Customer shall not be liable to the Contractor.
5.7. The Customer undertakes to comply with the rules consistent with the law, and also not to falsify communication flows and not to hinder the normal operation of the Contractor’s program code.
5.8.The Contractor shall not be liable for damages and consequences in case of an incorrect transfer of electronic currency in case if the Customer has indicated wrong requisites when making the request.
6. Warranty period
Within 24 hours from the execution of the title units exchange, the Contractor shall represents a guarantee for the provided services, unless otherwise specified.
7. Unforeseen events.
In the case when during the processing of the Customer’s request, unforeseen events occur that contribute to the Contractor’s failure to comply with the terms of the Agreement, the deadline for the request fulfillment are postponed for the appropriate period of force majeure. The Contractor shall not be liable for the overdue liability.
8. Form of the Agreement.
The Agreement is accepted by both parties represented by the Contractor and the Customer as an Agreement of equal legal force made in writing.
9. Work with maps of England, Germany and the USA.
For holders of maps of England, Germany and the United States, conditions of the title units transfer are extended for an indefinite period, corresponding to a complete verification of the cardholder’s personal data. The money funds are not subject to any operations and are fully in the account of the Contractor during the entire period.
10 Claims and disputes.
All claims under the Agreement are accepted by the Contractor in the form of an e-mail where the Customer identifies the substance of the claim. The e-mail is sent to the requisites specified on the Contractor’s website.
11. Conducting exchange transactions.
11.1. It is strictly prohibited to use the Contractor’s services for conducting illegal transfers and fraud. At the conclusion of the Agreement, the Customer undertakes to comply with these requirements and in the case of fraud to be subject to current criminal sanctions.
11.2. If the request cannot be made in automatic mode due to circumstances beyond the control of the Contractor, such as lack of communication means, lack of funds, or the Customer’s invalid requisites, the funds are transferred to the account within the next 24 hours or return to the Customer’s requisites after deduction of commission expenses.
11.3. Upon first request, the Contractor has a right to provide the information about electronic currency transfer to law enforcement agencies, the settlement systems administrators, as well as to victims of illegal actions affected by the fraud proven by judicial authorities.
11.4. The Customer undertakes to present all documents which evidence his identity when fraud and money laundering are suspected.
11.5. The Customer undertakes not to interfere with the Contractor work and not to cause damage to his software and hardware, and the Customer undertakes to provide accurate information to ensure the fact that the Contractor fulfills all the terms of the Agreement.
The Contractor has the right to refuse to conclude the Agreement and make a request, with that he shall not give any reasons. This clause is applied to any Customer.
13. Additions to the terms of exchange:
13.1 Exchange rate is fixed when making the request, if the Customer pays for it within 30 minutes after its creation. If payment is not received within 30 minutes, the request is automatically canceled, and the Customer shall contact the website technical support to restore the request. In this case, the amount of payment upon the request may be recalculated.
13.2 If the Customer has paid the request but due to circumstances wants to abandon the exchange, the refund is made minus 3% of the payment amount, the commission within the payment system network and exchange rate difference (if the rate has changed by more than 3%)
13.3 QIWI payment requisites are relevant for 30 minutes after making a request. If the Customer makes payment later the deadline, then we reserve the right not to execute the request and not to return the paid funds to the Customer.
13.4 If the Customer’s card is in the blacklist of the payment system Security Service, and the account is blocked after the attempts to transfer funds to it, so the refund of the funds paid upon the request is not carried out.
13.5 The request should be paid exclusively according to the form of payment on our website (merchant), which is available by clicking Go to payment. Unauthorized payment on requisites is not allowed. Otherwise, the request may be canceled.
14. When making exchange with QIWI, it is prohibited to pay the request in amount less 5,000 rubles, otherwise the Customer’s request shall be canceled and the paid funds shall not be refunded.