Today, many people encountered delays in receiving bitcoins from us. We want to apologize and tell you what happened.
We work on blockchain wallet service. It always had enough failures and faults. But in recent days, it has distinguished itself mainly!
Regularly 2-3 times a day, all coins simply disappeared from the wallet, and at the same time, we could see the outgoing transactions for these coins.
At first, we were shocked!
Stolen? Stolen? Hacked?
But luckily, when restoring the wallet on another service, the coins are still there.
As a result, today, we stopped sending bitcoins from blockchain wallets. We had to send all transactions manually. And that’s about 150-200 transactions accumulated in half an hour of blockchain breaks.
Clients said they couldn’t see the balance on the blockchain wallet. The problem is clearly on the blockchain wallet side. We don’t recommend their purse. They come up with options for exchange and verification and can not organize the stability of the main thing.
Quality service has always been our priority; that’s why we decided to refuse to work with the most popular Bitcoin wallet and used all resources of their developers to improve our node and wallet. And in the meantime, we have found an intermediate variant, so now everything is working in stable mode, and exchanges are happening in the usual way.
We apologize for any delays and do our best to avoid such problems in the future.
Regards,
Mine.Exchange team
